Material coverage
The 25-year turf warranty applies to qualifying landscape turf products and follows prorated material-only product warranty terms.
Warranty
25-year turf warranty on qualifying products.
Qualifying landscape turf products include long-term material coverage, with DFW Turf Pros helping you understand the terms before installation and document any claim if service is ever needed.
Separate labor support
DFW Turf Pros also offers a separate 5-year labor warranty for workmanship details, so homeowners have a clear material and installation support path.
| Coverage period | Material coverage | How it applies |
|---|---|---|
| Years 1-10 | 100% | Qualifying turf material coverage |
| Years 11-15 | 50% | Prorated turf material coverage |
| Years 16-20 | 25% | Prorated turf material coverage |
| Years 21-25 | 10% | Prorated turf material coverage |
Eligibility
- Qualifying landscape turf products installed for the intended residential or commercial use.
- Installation and care must follow the product warranty terms and recommended maintenance practices.
- The original purchase record, installation date, and project address should be available for claim review.
Material-only remedy
Warranty remedies apply to turf material only. Labor, installation, shipping, removal, disposal, and related costs are excluded unless otherwise approved.
- Labor, installation, shipping, removal, disposal, and related costs unless otherwise approved.
- Damage from misuse, neglect, abuse, vandalism, burns, chemicals, drainage issues, flooding, or extreme site conditions.
- Normal wear, matting, changes in appearance from use, or issues caused by improper maintenance or alterations after installation.
How to start a claim
Contact DFW Turf Pros with your name, project address, installation date, proof of purchase, photos of the affected area, and a short description of the issue.